What is e-commerce?

E-commerce

  • E-commerce means any form of business transaction conducted online.
  • E-commerce means selling or buying any kind of goods and services online using some internet medium.
  • E-commerce refers to commercial transactions conducted online. This means that whenever you buy and sell something using the Internet, you’re involved in e-commerce.
  • On the other hand, it can be defined as "Sharing business information, managing business relationships and facilitating transactions with Internet technology (linking buyers and sellers)".


  • Electronic commerce or e-commerce is a term for any type of business, or commercial transaction, that involves the transfer of information or goods across the Internet. 
  • It covers a range of different types of businesses, from consumer-based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations like Amazon, Flipkart, etc.
  • It is currently one of the most important parts of the Internet to get successful.
  • E-commerce allows consumers to electronically exchange goods and services with no delay of time or distance. 
  • E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet. 
  • These business transactions occur either as business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer or consumer-to-business. 
  • The terms e-commerce and e-business are often used interchangeably. 
  • Note:-The term e-tail is also sometimes used in reference to the transactional processes for online shopping.

Advantages and Disadvantages of e-commerce

Advantages:-

  • It speeds up the buying process and saves time for customers.
  • Provide flexibility to the customer to buy products 24/7.
  • It personalizes the store as per the customer's expectation.
  • Keeping in contact with customers is often easier for e-commerce businesses.
  • It reduces recurring costs while hiring virtual support resources.
  • Avoid human error while dealing with customers.
  • It can easily re-target your customers.
  • It can provide you less store setup cost and quick ROI (Return of investments).
  • E-commerce also allows your business to scale up easier than physical retailers.
  • There are lots of reviews available for every product.
  • Able to provide detailed information to the customer about any product.
  • Best Quality of services in reasonably low operation cost.
  • No Geographical limitation, tap the global market from day one.
  • It provides the facility to compare products and prices.
  • Environment – Friendly.

Disadvantages:-

  • Lack of personal touch.
  • It is difficult to try before buying.
  • Security and credit card fraud are also huge risks when dealing with online shopping.
  • It is always unsure about the quality.
  • There is always the possibility of site crash issues.
  • Price comparison is a major advantage for online shoppers that can restrict businesses.
  • Possibility of late Delivery.
  • Shipping is convenient for consumers, but it adds inconvenience to the business.
  • Security issues.
  • It requires High Internet bandwidth.
  • Some products are difficult to purchase online.
  • E-commerce is highly competitive.
"Questions regarding this topic"
  • What is E-commerce? Explain in detail.
  • What is E-commerce? What are its advantages?
  • What is E-commerce? What are its disadvantages?



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