Now a day the uses of e-commerce and digital marketing are increasing day by day so due to the rapid rise of the internet and digitization, Governments of all over the world are taking a step of involvement in all IT governmental processes.
E-governance, stands for electronic governance, is the integration of Information and Communication Technology (ICT) in all the processes.
The aim of involving e-governance is to provide facility of enhancing government ability to address the needs of the general public.
This is a main concept of e-government.
It makes the whole administrative process efficient, transparent, convenient, fully accountable and responsible.
As a fast-growing economy, E-Governance is a must in all the countries , both in Government and corporate sector.
This concept is used to provide the surety to all the users that they are using the secure gateway and e-commerce facility.
Examples of successful implementation of E-Governance to the governmental function include projects like; e-Seva project(Andhra Pradesh), e-Mitra project(Rajasthan), CET(Common Entrance Test).
E-Government
E-Governance can be defined as the application of both communication and information technology altogether for providing secure government services, exchange of information, transactions etc. (ई-गवर्नेंस को संचार और सूचना प्रौद्योगिकी दोनों के अनुप्रयोग के रूप में परिभाषित किया जा सकता है| इसका प्रयोग पूरी तरह से सुरक्षित सरकारी सेवाएं प्रदान करने, सूचनाओं के आदान-प्रदान, लेनदेन आदि के लिए किया जाता है।)
Advantages of E-Governance
Reduced corruption
Transparency can play a vital role to reduce corruption in the country.
Growth in GDP
GDP(Gross domestic product) measures the economic output of a nation.
The GDP growth rate measures how fast the economy is growing.
In all the process e-governance play a big role in a smooth way.
It does this by comparing one-quarter of the country's gross domestic product to the previous quarter.
Reduction in overall cost.
A lot of the Government expenditure in all the departments goes towards the cost of buying stationery for official purposes because letters and written records consume a lot of stationery.
However, replacing them with smartphones and the internet can save crores of money in expenses every year.
High Transparency (पारदर्शिता)
The use of e-governance helps make all functions of the business transparent.
All Governmental information can be uploaded onto the internet.
The citizens can access specifically access whichever information they want, whenever they want it, at the click of a mouse, or the touch of a finger.
Speed
Technology makes communication faster with the help of the Internet, smartphones because they help for faster communication as well as a lot of data storage.
Accountability(जवाबदेही)
Transparency is directly connected to accountability.
Once the functions of the government are available, we can hold them accountable for their actions.
Disadvantages of E-Governance
Loss of Interpersonal Communication
The main disadvantage of e-governance is the loss of interpersonal communication. Interpersonal communication is an aspect of communication that many people consider vital.
High Setup Cost and Technical Difficulties
Technology has its disadvantages as well. Specifically, the setup cost is very high and the machines have to be regularly maintained.
Often, computers and the internet can also break down and put a dent in governmental work and services.
Illiteracy
A large number of people in India are illiterate and do not know how to operate computers and smartphones. E-governance is very difficult for them to access and understand.
Cybercrime/Leakage of Personal Information
There are a lot of cases of data loss or leaks so there is always the risk of private data of citizens stored in government serves being stolen.
Cybercrime is always a serious issue, a breach of data can make the public lose confidence in the Government’s ability to govern the people.